Storage Sheds

Wood Storage Sheds
Panelized Wood Sheds Kits
Cedar Storage Shed Kits
Arrow Metal Storage Sheds
Vinyl Storage Sheds
Wood Garage Kits
Instant Storage Building
Carports
Cupolas for Wood Sheds

Outdoor Patio Furniture

Cast Aluminum Patio Furniture
Strap Outdoor Patio Furniture
Sling Patio Furniture
Wicker Patio Furniture
Marine Grade Patio Furniture
Deep Cushion Patio Furniture
Outdoor Patio Tables
Beach and Folding Chairs
Patio & Park Benches
Patio Umbrella Bases
Patio Umbrellas

Outdoor Living

Outdoor Greenhouse Kits
Outdoor Kids Playhouse Kit
Gazebo Kits
Pergola Kits & Arbors
Outdoor Playsets
Chicken Coop Kits
Compost Bins
Dream Maker Spas
Outdoor Televisions
Patio Heaters
Outdoor Fireplaces & BBQ

Waste Receptacles

United Waste Receptacle
Steel Waste Receptacles
Motion Sensor Trash Cans
Rubbermaid Receptacles
Stone & Fiberglass Receptacles
Cigarette Receptacle
Medical Trash Receptacles
Recycling Receptacles
Marble & Wood Waste Cans
Galvanized Trash Cans
Outdoor Slated Trash Cans

Janitorial Equipment

Commercial Carpet Extractors
Stripping & Burnisher Machines
Floor Dryers
Floor Machine Accessories
Floor Machines Propane
Flood Pumps
Floor Scrubber Automatic
Pressure Washers
Floor & Carpet Sweepers
Tank Sprayers
Tilt Trucks Utility Cube
Vacuums Canister Wet - Dry
Vacuum Cleaners Back Pack
Vacuums Commercial Upright

Chemicals & Janitorial

Green Cleaning Products
Cleaning Chemicals
Floor Finish, Stripper & Sealers
Insecticides
Plastic Garbage Bags
Latex, Vinyl, Leather Gloves
Floor Buckets & Mops
Janitor Carts
Safety Supplies
Medical Products
Ice Melt
Shipping & Packaging

Floor Matting

Entrance Floor Matting
Interior Floor Matting
Anti-Fatigue Mats & Runners
Logo Mat Collection
Carpet Floor Tile

Restroom Supplies

Air Fresheners, Odor Control
Diaper Changing Table/Station
Baby Wipes
Hand Wipes
Hand Soaps & Dispensers
Facial Tissue & Dispensers
Paper Towels & Dispensers
Toilet Tissue & Dispensers
Electric Hand Dryers
Feminine Hygiene Products
Restroom Accessories

Food Service Products

Baking Paper Products
Beverage Dispensers
Booster Table Seats
Coffee Makers, Supplies
Disposable Cups, Lids
Disposable Plates, Bowls
Food Service Towels
Food Storage Products
Paper Napkins
Paper Bags
Plastic Cutlery
Plastic Straws, Stirrers
Restaurant High Chair
Utility Carts, Accessories
Beard Covers & Aprons
Bouffant Caps
Disposable Hair Nets

Product Index


Home > Customer Service - FAQ

Customer Service - FAQ




Contact us by:
Phone Order : (888)753-6824 or (631)470-9569
Order by fax: (631)470-9566



BudgetPackaging.com backs all purchases with our 100% Satisfaction Guarantee. Our mission is to provide the finest and largest selection of Packaging and Janitorial supplies in the United States at the lowest prices anywhere! Just give us a call and we'll beat any price!

Simply put, our goal is to provide quality storage sheds and Janitorial products at the lowest prices with superior customer service. Now you can shop in confidence with our 30-Day Price Guarantee. We are so confident we have the lowest prices online we'll stand behind it for a full 30 days after you receive your products! How do we offer such a guarantee? Simply stated..We have the lowest prices online and are committed to offering the best service at the lowest prices!

Contact us at Sales@BudgetPackaging.com


Customer Service

Budget Packaging Contact












How much is shipping?
We are happy to provide free shipping on all orders above $199.00 within the CONTIGUOUS 48 states(Alaska, Hawaii & Puerto Rico Excluded). Orders under $199 are charged a modest $9.99 shipping charge. There are no other hidden charges. Orders outside the 48 states, please email us for a quote. Since we offer our lowest price guarantee & 30-day price protection, please note when price-comparing that our orders above $199 include free shipping. We are commited to offering the lowest prices on the internet

How do I place my order online?
Your Order may be completed online by simply clicking the "Add to Cart" button next to the item you wish to order. Your order will be placed on a secure server requesting your confidential shipping and credit card information. We will process your order immediately. The secure server will protect and scramble the shipping and credit card number with Industry-Standard SSL encryption technology. Your privacy and security is our top priority.

Can I order by phone or fax?
Sure! If you are not comfortable with our secure online ordering, please feel free to order by phone or fax. Customer service representatives will be available from Monday to Friday, 9am to 5pm Eastern Time (excluding holidays).

    Phone Order : (888)753-6824 or (631)470-9569
    Order by fax: (631)470-9566


How can I pay for my order?
BudgetPackaging.com accepts Visa, Mastercard, Discover, American Express, Diners Club, checks & money orders. If you are paying by credit card, your card will be charged when the order is placed.

Can I pay for my order by personal check or money order?
Yes! BudgetPackaging.com accepts Money Orders & Personal Checks. All personal checks will need to clear before merchandise will be shipped. If you would like to pay by check, please contact us via phone, fax or email with your order. Your check can be mailed to the following address:
    Budget Supply.com ,Inc.
    PO Box 1286
    Melville,NY 11747
NOTE: Please write the order number on the check. The order number will be assigned to you after checkout.

Do you charge sales tax?
There is no sales tax collected on any order shipped outside of N.Y State. Budget Supply, Inc. will collect an the appropriate sales tax for orders shipped within N.Y State. In the N.Y.C area this is 8.65%. This will be added to your final total. Tax Exempt Organizations should fax resale certificates after placing your order

How does the 30-Day Price Guarantee Work?
We are confident you will find our prices to be extremely competitive. However, if you happen to come across a lower price somewhere else we will beat any lowest Internet price available online in the USA for the Exact same item and model number you purchased and must be new and unopened. The Internet retailer offering the lower price must have the product currently in stock and available for immediate delivery. Auction sites do not qualify for the price guarantee, nor do classifieds ads of a sole entity selling a single item(s) such as a listing seller on Craigslist or Ebay. Limited to one of the same item number per customer. Our Price Guarantee applies to online orders only. Should an Internet retailer have an item at a lower price in their store or in print, they must also have that item online in order to qualify. We will provide a credit of the price difference plus $1. The price we are beating will be determined by calculating all shipping costs. All requests should be faxed with a copy of the advertisement faxed to our attention along with your order number. We reserve the right to check & verify the advertised price. Price Guarantee is subject to change without prior notice.

What is your return, exchange & refund policy?
If you are not completely satisfied with your purchase you may return the item in its original package within 14 Days for an exchange and/or a refund. The 14 days begins from the day delivery was made. Refunds are less the shipping charges to the ship to address and less to the return to address(Two shipping rates will be charged.)If free shipping was offered our actual shipping costs will be charged to and from the ship to address. To return an item just email or call us to receive a Return Authorization Number(RA). There will be a 30% restocking fee on sheds, wood playhouses and a 25% restock fee on all other items. This applies to all items returned and/or refused. Shipments without Return Authorization, and/or assembled items will not be accepted for return. Shipments returned out of their original boxes will be charged an additional 20% on return.

What if my building is damaged during shipping?
Please make sure you inspect and note any damaged parts on the trucking bill of lading. Most issues can almost always be resolved by sending a replacement piece at our expense. Due to the nature of the product, we require that you allow us every reasonable opportunity to repair the product first. Please also understand that due to the more fragile nature of the wooden building material, bumps and bruises can occur.

What is the cancellation policy?
Your Order may be cancelled before the items have been shipped from our warehouse. A cancelation number will be issued. Orders that are not canceled, and/or if an order is refused by the customer at delivery, it will be subject to all actual shipping fee's to and from the ship to address along with restocking fees.(If free shipping was offered our actual shipping costs apply). Please see our "What is your return, exchange & refund policy?"). This also applies to orders where the customer is not home at the time of delivery and/or the package is returned to our company.

How long will it take to receive my order?
We ship UPS Ground for most items. Larger items or multiple quantity orders that qualify will ship via Truck. Some New York Tri-State orders may ship via our own truck. Please note that trucking companies are curb side delivery & you should have help available when the truck arrives. Please inspect items for damages before signing. Delivery to your door may be available for an additional fee. In Stock items usually ship out of our warehouse within 48 hours. Arrival may vary based upon the shipping carrier & your city in the USA. We will notify you promptly if an item is out of stock. In this event we will offer an approximate in stock date which may be subject to change. Your credit card will never be billed until we ship.

What about delivery confirmation?
We will send tracking numbers via email or thru our automated e-mail system. This will allow you to track the package to your door and estimate arrival. You will receive a phone call for large items that ship via LTL Truck to work out shipping details.

What about international delivery?
We will ship throughout the world through UPS Worldwide Express and Expedited Service. Please contact us for shipping quotes. Credit cards may be refused for international orders & may require payment via certified check or money order payable in U.S funds.

Will my item look exactly like the picture?
Budget Supply.com,Inc. makes every effort to provide high quality images to assist you in choosing an appropriate product. However, please note images may vary in color depending on your monitor settings. If exact color is critical we recommend contacting us & we will try to describe the specific colors. We are not responsible for any variation in colors and refunds requests for this reason are subject to all of our return policies.

Questions? Email us at Sales@Budgetpackaging.com

Notice: Acceptance of Terms of Use of this Site is subject to certain Terms of Use, which constitute a legal agreement between you and Budget Packaging. By using this Site, you acknowledge that you have read, understood, and agree to be bound by the Terms and Use. Please note that these market prices are subject to change without notice. Please review the Terms of Use; and if you do not agree to the terms, do not use this Site.

Home > Customer Service - FAQ